Telesales
Medicare shoppers agree, real conversations still matter.
In a world of confusing choices and misleading marketing messages, give people with Medicare what they really want – genuine advice and real expertise from caring humans who know Medicare plans inside and out.
Built on Medicare expertise.
Helping people confidently shop and enroll in great Medicare health insurance plans has been the core of our business for more than 15 years. Our dedication to keeping up with applicable regulations means our agents consistently provide accurate information and guidance.
Your best first impression.
Our telesales agents represent our clients. That’s why we invest heavily in people skills and sensitivity training to help them bring empathy and compassion to every interaction. We make it our business to know your Medicare plan benefit design inside and out.
Flexible technology integrations.
Our telesales operations integrate seamlessly with your existing platforms – and ours. We work with you to achieve total alignment, including thorough agent training on your preferred systems, enabling our operations to work in harmony with your technology.
End-To-End Solutions
Your full-service telecenter partner.
- Agent Recruiting & Hiring
- Training & Onboarding
- Strategic Program Implementation
- Campaign Management
- Performance Management
- Data Analytics & Reporting
Profitable growth, the right way.
Our tried-and-true methods ensure optimum performance, resulting in a service experience – and related STARs and compliance metrics – you can be proud of.
Here’s what our clients are saying.
Results
Telesales operations built to outperform.
CMS Test Call Rating
4.5 STAR
Average, 2022
CMS Test Call Rating
5 STAR
Average, 3-year renewing clients
CMS CTMs
0.1
Per 1,000 enrollments