Medicare shoppers agree, real conversations still matter.

In a world of confusing choices and misleading marketing messages, give people with Medicare what they really want – genuine advice and real expertise from caring humans who know Medicare plans inside and out.

Built on Medicare expertise.

Helping people confidently shop and enroll in great Medicare health insurance plans has been the core of our business for more than 15 years. Our dedication to keeping up with applicable regulations means our agents consistently provide accurate information and guidance.

Your best first impression.

Our telesales agents represent our clients. That’s why we invest heavily in people skills and sensitivity training to help them bring empathy and compassion to every interaction. We make it our business to know your Medicare plan benefit design inside and out.

Photo of a computer screen showing the Ascend website.

Flexible technology integrations.

Our telesales operations integrate seamlessly with your existing platforms – and ours. We work with you to achieve total alignment, including thorough agent training on your preferred systems, enabling our operations to work in harmony with your technology.

End-To-End Solutions

Your full-service telecenter partner.

  • Agent Recruiting & Hiring
  • Training & Onboarding
  • Strategic Program Implementation
  • Campaign Management
  • Performance Management
  • Data Analytics & Reporting

Profitable growth, the right way.

Our tried-and-true methods ensure optimum performance, resulting in a service experience – and related STARs and compliance metrics – you can be proud of.

  • STARS-Quality Focus
  • Proprietary BeReady™ Sales Training
  • Optimized Operations Construct
  • Beneficiary Experience Obsession
  • Meaningful, Lasting Results

Here’s what our clients are saying.

“Bloom telecenter agents really care, and that comes through with every call. Medicare can be confusing, and it’s important to make callers feel at ease and confident in their healthcare choices. Bloom delivers on this like no one else can.”

“Bloom telecenter agents focus on getting to know callers and helping them find the plan that’s right for them. These types of personalized interactions ensure higher quality enrollments and better retention rates over time.”

Telesales operations built to outperform.

CMS Test Call Rating

4.5 STAR

Average, 2022

CMS Test Call Rating


Average, 3-year renewing clients



Per 1,000 enrollments

Let’s turn Medicare shoppers into lifelong fans.