About These Terms

These Terms of Service (“Terms”) govern your access to and use of websites, software, platforms, technology solutions, products, and services provided by Bloom Insurance Agency LLC (“Bloom,” “we,” “us,” or “our”) (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms. If you access or use the Services on behalf of a company or other organization, you represent that you have authority to accept these Terms on its behalf, and references to “you” or “your” include that organization. Certain Services may be subject to additional or product-specific terms. If you or your organization has entered into a separate written agreement with Bloom that governs a particular Service, that written agreement will govern your access to and use of that Service. These terms will not modify, supplement, or supersede the terms of that written agreement unless expressly stated in the written agreement.

Our Privacy Policy  and, where applicable, our Notice of Privacy Practices explain how Bloom collects, uses, and protects personal information and protected health information.

Using Bloom Services

You may access and use the Services only in accordance with these Terms and any additional terms that apply to the specific Service you are using. You are responsible for ensuring that your use complies with applicable laws, regulations, and requirements that apply to your organization or use case.

Some Services may require registration, account access, implementation, configuration, or other onboarding steps. If you create or use an account, you are responsible for providing accurate information, maintaining the confidentiality of your login credentials, and promptly notifying Bloom of any unauthorized access or use.

If you access the Services through an organization, your access may also be subject to permissions, restrictions, or administrative controls established by that organization.

Website Use

Subject to these Terms, Bloom permits you to access and use its websites and website content for lawful informational and business purposes.

Bloom’s websites may include information about Bloom, our products and services, industry topics, careers, and other business-related matters. Bloom may update or remove website content at any time.

You may not use the websites in a way that interferes with their operation, attempts to gain unauthorized access to systems or information, or otherwise violates these Terms or applicable law.

Do not submit protected health information, confidential information, or other sensitive personal information through Bloom’s general website contact forms unless specifically requested by Bloom through a secure method.

The websites may include links to third-party websites or resources. Bloom does not control those third parties and is not responsible for their content, availability, privacy practices, security, or terms. Your use of third-party websites is subject to their own terms and policies.

Acceptable Use and Restrictions

You will use the Services responsibly, lawfully, and in a manner that respects Bloom, other users, and third parties. You are responsible for ensuring that your use of the Services complies with these Terms and any additional terms that apply to the Service you are using.

You may not use the Services to:

• violate any applicable law or regulation;
• infringe, misappropriate, or violate the rights of Bloom or any third party;
• interfere with, disrupt, damage, or gain unauthorized access to the Services, related systems, or networks;
• introduce malicious code, viruses, or other harmful technology;
• attempt to bypass security, access controls, usage limits, or other technical restrictions;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or underlying technology, except where such restrictions are prohibited by law;
• copy, modify, distribute, sell, sublicense, or commercially exploit the Services except as expressly permitted by Bloom;
• use automated means to scrape, crawl, extract, retrieve, or collect content or data from the Services except as expressly permitted by Bloom; or
• use the Services in a manner that could harm Bloom, our customers, users, systems, or reputation.

Bloom may investigate suspected violations of this section and may restrict or suspend access where reasonably necessary to protect the Services, Bloom, our customers, or other users.

Customer Content and Data

You retain ownership of information, data, materials, and other content that you or your organization submit, upload, transmit, or otherwise provide through the Services (“Customer Content”).

You are responsible for ensuring that you have the rights and authority necessary to provide Customer Content to Bloom and allow Bloom to use and process it as needed to provide, operate, support, secure, and maintain the Services, and as otherwise permitted by applicable agreements and law. You are also responsible for the accuracy, quality, and legality of Customer Content.

Privacy and Health Information

Bloom’s collection, use, disclosure, and protection of personal information, including information collected through our websites and online technologies, are described in our Privacy Policy [link here].

Where Bloom receives, maintains, or processes protected health information in connection with the Services, Bloom handles that information in accordance with applicable law, our Notice of Privacy Practices [link here], and any applicable Business Associate Agreement or other written agreement.

Nothing in these Terms changes or replaces any rights or obligations established under applicable privacy laws or agreements governing protected health information.

Intellectual Property and Copyright

Bloom and its licensors retain all rights, title, and interest in the Services and related software, technology, websites, documentation, trademarks, content, and other materials. These Terms do not grant you ownership of any Bloom intellectual property.

Copyright Complaints

If you believe material available through the Services infringes your copyright, you may submit a DMCA notice to Bloom’s Copyright Agent at: Copyright Agent, c/o 180 Old Browntown Lane, Huntly, VA 22640, or via email: [email protected].

Bloom may investigate valid notices and take appropriate action, including removing infringing material where appropriate.

Service Availability and Changes

Bloom may update, modify, enhance, restrict, suspend, or discontinue features or functionality of the Services from time to time.

Availability of the Services may be affected by maintenance, technical issues, third-party systems or networks, security events, or other circumstances beyond Bloom’s reasonable control.

Bloom may restrict or suspend access where reasonably necessary to protect the Services, Bloom, our customers, other users, or third parties, or where required by law or applicable agreement.

Disclaimers

The Services are provided on an “as is” and “as available” basis, except as otherwise expressly provided in a separate written agreement with Bloom. Bloom disclaims all warranties not expressly stated in these Terms or an applicable written agreement, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation, to the fullest extent permitted by law.

Bloom does not warrant that the Services or information made available through them will always be available, secure, accurate, complete, current, or free from errors or harmful components.

Bloom will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to the Services, including loss of profits, revenue, data, business opportunities, or goodwill, except where prohibited by law or otherwise provided in a separate written agreement.

You agree to indemnify, defend, and hold harmless Bloom and its officers, directors, employees, and agents from claims, damages, losses, liabilities, and expenses arising from your unlawful use of the Services, violation of these Terms, or infringement of third-party rights.

Changes to These Terms

Bloom may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements. Updated Terms will become effective on the date stated at the top of the Terms, and continued use of the Services after that date constitutes acceptance except where applicable law requires otherwise.

Governing Law and Disputes

These Terms are governed by the laws of the State of Indiana, without regard to conflict-of-law principles. Any legal action arising from these Terms or the Services will be brought exclusively in the state or federal courts located in or having jurisdiction over Marion County, Indiana, and you consent to the personal jurisdiction and venue of those courts, unless applicable law requires otherwise.

These Terms, together with any additional terms that apply to a particular Service, govern your use of the Services. . These Terms, together with any additional terms that apply to a particular Service, govern your use of the Services. If you or your organization has entered into a separate written agreement with Bloom governing a particular Service, that written agreement will govern your access to and use of that Service as provided in these Terms. If any provision is unenforceable, the remaining provisions remain in effect. Bloom’s failure to enforce a provision does not waive its right to enforce it later. You may not assign these Terms without Bloom’s written consent, and nothing in these Terms creates a partnership, employment, agency, joint venture, or fiduciary relationship between you and Bloom.

Contact Us

If you have questions about these Terms or the Services, you may contact Bloom at:

Bloom Insurance Agency LLC
617 N Madison Street, Unit 200
Bloomington, IN 47404

Email: [email protected]

Website: https://www.bloomthrives.com/contact-us/